Cancellation and Refund Policy

You can cancel any paid subscription at any time from /subscriptions in your account. No email is required and we do not ask why.

When you cancel, you keep access to the paid tier until the end of the billing period you have already paid for. We do not pro-rate the unused portion of that period, and we do not bill you again after it ends.

Refunds. We handle reasonable refund requests case-by-case within seven days of the charge — email hello@kartafla.com and tell us what happened. Charges older than seven days are non-refundable except where the law requires otherwise.

If a check failed, returned nothing, or the product did not do what the plan says it does, say so — that is exactly the sort of request we refund rather than argue about.

Your statutory rights are unaffected by anything above. If the law in your country gives you a stronger right to a refund than this policy does, that law wins.